Needs From: Get Connected - Volunteer Fox Cities

Volunteer: Shelter Volunteer

The Sheltering (SH) Service Associate (SA) is assigned to work in person in a Red Cross shelter before, during and/or after a disaster event. Sheltering Service Associates complete tasks necessary for shelter operations and interacts with clients to ensure their needs are met. Sheltering Service Associates support the day-to-day activities within a shelter, which can include working in reception, registration, feeding, dormitory, information or other areas within a shelter. 

Responsibilities vary depending on assignment.

May include providing support to one or more of the following areas within the shelter:receptionregistrationdormitoryfeedinginformationsupplyProvide excellent customer service to clientsComplete the required virtual self-paced training (3.5 hours of training total)

Qualifications:

Willing and able to volunteer in person in a disaster shelter before, during and/or after a disaster event.Ability to work in a continuously changing environment in which work priorities may change frequently.Comfortable interacting with people from various diverse background whose lives have been disrupted and many are presenting immediate needs.Comfortable working in a team environment as a frontline worker under the direction of a supervisorValid Driver’s License (required for Divisional and National Deployments)Minimum 16 years of ageAvailable to sign up for shifts on consecutive days (shifts may be 4, 8 or 12 hours long)Willing to complete 3.5 hours of virtual self-paced training required for positionAbility to read, write, and follow verbal and written instructions in EnglishWillingness to comply with current public health and Red Cross policies

Local/Regional: Shift work determined by the scale of the relief operation; a minimum requirement of 8-12 hours per day during the disaster relief operation for multiple, consecutive days.

Beyond region: Minimum of 14 days working 8- or 12-hour shifts

Agency: American Red Cross

The Sheltering (SH) Service Associate (SA) is assigned to work in person in a Red Cross shelter before, during and/or after a disaster event. Sheltering Service Associates complete tasks necessary for shelter operations and interacts with clients to ensure their needs are met. Sheltering Service Associates support the day-to-day activities within a shelter, which can include working in reception, registration, feeding, dormitory, information or other areas within a shelter. 

Responsibilities vary depending on assignment.

May include providing support to one or more of the following areas within the shelter:receptionregistrationdormitoryfeedinginformationsupplyProvide excellent customer service to clientsComplete the required virtual self-paced training (3.5 hours of training total)

Qualifications:

Willing and able to volunteer in person in a disaster shelter before, during and/or after a disaster event.Ability to work in a continuously changing environment in which work priorities may change frequently.Comfortable interacting with people from various diverse background whose lives have been disrupted and many are presenting immediate needs.Comfortable working in a team environment as a frontline worker under the direction of a supervisorValid Driver’s License (required for Divisional and National Deployments)Minimum 16 years of ageAvailable to sign up for shifts on consecutive days (shifts may be 4, 8 or 12 hours long)Willing to complete 3.5 hours of virtual self-paced training required for positionAbility to read, write, and follow verbal and written instructions in EnglishWillingness to comply with current public health and Red Cross policies

Local/Regional: Shift work determined by the scale of the relief operation; a minimum requirement of 8-12 hours per day during the disaster relief operation for multiple, consecutive days.

Beyond region: Minimum of 14 days working 8- or 12-hour shifts

Agency: American Red Cross

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 54915

Allow Groups: No

Volunteer: Service to the Armed Forces Reconnection Workshop Facilitator

Provide Reconnection Workshop modules to military members, veterans and their families in various community-based settings.

• Willingness to support the Red Cross mission and the United States military
• Provide Reconnection Workshops for military members, veterans and their families
• Work under the supervision of Regional SAF Lead
• Perform duties within the scope of licensure and training
• Stay up-to-date on mental health research and practices for military, veterans and their families
• Record volunteer hours per Red Cross policy

Qualifications:

• SAF eligible mental health professional, holding a current and unencumbered license
• Available to mentor and co-teach training with new RW facilitators
• Personal or professional experience working with the military a plus
• Masters level or above mental health degree
• Willingness to comply with current public health and Red Cross policies.

Agency: American Red Cross

Provide Reconnection Workshop modules to military members, veterans and their families in various community-based settings.

• Willingness to support the Red Cross mission and the United States military
• Provide Reconnection Workshops for military members, veterans and their families
• Work under the supervision of Regional SAF Lead
• Perform duties within the scope of licensure and training
• Stay up-to-date on mental health research and practices for military, veterans and their families
• Record volunteer hours per Red Cross policy

Qualifications:

• SAF eligible mental health professional, holding a current and unencumbered license
• Available to mentor and co-teach training with new RW facilitators
• Personal or professional experience working with the military a plus
• Masters level or above mental health degree
• Willingness to comply with current public health and Red Cross policies.

Agency: American Red Cross

Need Type: Volunteer

Date: Is Ongoing

Allow Groups: No

Volunteer: Pedro the Penguin Team Member

Save lives and prevent injury by providing leadership and/or support to Disaster Cycle Services (DCS) team members by supporting the Prepare with Pedro program. The 30-45-minute presentation provides emergency preparedness education to youth in grades K-2 (ages 4-7) in school classrooms and other settings by following Pedro the Penguin as he learns how to be prepared and take action during an emergency. Team member roles include either being a presenter, presentation assistant, administrative support, or presenter trainer.

Team member roles include either being a presenter, presentation assistant, administrative support, or presenter trainer. Each volunteer is able to choose their preferred role and responsibilities will vary with each role.

Presenter Responsibilities:

Conduct Prepare with Pedro presentations given to youth in schools and community settingsSuccessfully complete the Basic Instructor Fundamentals for Youth, Module 1, Module 2 teach-back, and Module 3 assessmentMay assist with community outreach to schedule presentations at sites (optional)May assist in reaching key groups within the region, such as support to military families, at risk youth, etc. (optional)May mentor new presenters to help the region build a team of experienced youth preparedness presenters. (optional)Work as a team with the Team Lead and other volunteers and employees to build Prepare with Pedro in the regionEnsure all reporting data for each presentation given is collected and given to regional staff in a timely mannerOther duties as agreed to between the presenter and the Team Lead

Presentation Assistant Responsibilities:

Support Prepare with Pedro Presenter in schools and community settings while they deliver the presentation.Handing out and collecting materials from students; helping with classroom management; grading quizzes; working with individual students during the activities; assisting with other duties as requested by the presenter.May be asked to help complete the reports for the presentation site(s).Successfully complete any Curriculum-Specific CoursesMay assist with community outreach to schedule presentations at sites (optional).May assist in reaching key groups within the region, such as support to military families, at risk youth, etc. (optional).May mentor new presentation assistants to help the region build a team of experienced youth preparedness volunteers (optional).Work as a team with the Team Lead and other volunteers and employees to build Prepare with Pedro in the region.Other duties as agreed to with the presenter and the Team Lead.

Administrative Support Responsibilities:

Providing EDGE Learning Management System administrative support (where possible)Printing of program training materialsTraining site support (scheduling training room reservations, coordinating with Presenters and Team Lead, etc.)Working with Prepare with Pedro Presenter/Presentation Assistant to coordinate materials pick up/drop offHelping with site outreach to secure presentationsCarry out administrative duties, such as:Data managementInventory managementReporting collection and entryCollecting and readying presentation suppliesResponding to email inquiries about the program

Presenter Trainer Role Responsibilities:

Successfully complete the Basic Instructor Fundamentals for Youth, Prepare with Pedro Fundamentals Part 1 and Prepare with Pedro Fundamentals Part 2 teach-backPresent program to student audiencesAttend any additional training required as specified by the Team LeadPlan and lead Presenter Trainings using National Headquarters (NHQ) developed resourcesResponsible for training individuals to present Prepare with Pedro curriculum proficiently

Qualifications:

Team member roles include either being a presenter, presentation assistant, administrative support, or presenter trainer. The qualifications will vary depending on the role. All team members are required to be:

Enthusiastic about the American Red Cross mission and programsDemonstrate respect and recognition of the role and the responsibilities of othersHighly collaborativeCommunicates effectively both in writing and verballyInterest in expanding Red Cross capabilities through teaching and empowering othersReliable and punctual, with good time management skillsMust be able to meet all background check requirements imposed by local school jurisdictionsCompletion of all required trainings

Presenter Qualifications:

Comfortable presenting an interactive curriculum to youth in grades K-2 in school and out of school/community settingsWorking knowledge of emergency preparedness, including protective actions for various hazards, or a strong desire to learn about emergency preparedness and protective actions in order to teach them to youthFlexible and willingness to teach new ideas and concepts, such as the psychosocial "coping skills"Strong organizational skills and ability to follow through with minimum supervisionExcellent communication skills, including public speakingDynamic personality that relates well to youth in the target age groupAbility to complete reports and conduct follow up calls with sites in a timely mannerAbility to problem solve and be flexible with program changes, regional changes, etc.Daytime and/or weekend availabilityAbility to arrange transportation to the Red Cross office to pick up materials, travel to event location, and return materials, etc. to the office at the end of the presentation

Presentation Assistant Qualifications:

Comfortable in classroom or group settings talking to and interacting with youth in grades K-2Familiar with or a strong desire to learn about emergency preparedness and protective actionsWilling to learn program activities such as the coping skills, etc. in case there is a need to demonstrate technique to kidsDynamic personality that relates well to youth in the target age groupAbility to complete reports and conduct follow up calls with sites in a timely manner (if required by region)Ability to problem solve and be flexible with program changes, regional changes, etc.Daytime and/or weekend availabilityAbility to arrange transportation to the Red Cross office to pick up materials, travel to event location, and return materials, etc. to the office at the end of the presentation

Administrative Support Qualifications:

Ability and interest in mentoring new team members and leadersFluency in basic computer skills and adaptable to new systems

Presenter Trainer Qualifications:

Comfortable presenting and explaining an interactive curriculum to adults preparing to present to youth in grades K-2Working knowledge of emergency preparedness, including protective actions for various hazards, or a strong desire to learn about emergency preparedness and protective actions in order to teach them to youthFlexible and willingness to teach new ideas and concepts, such as the psychosocial "coping skills"Strong organizational skills and ability to follow through with minimum supervisionExcellent communication skills, including public speakingDynamic personality that relates well to adults of varying agesAbility to complete reportsAbility to problem solve and be flexible with program changes, regional changes, etc.Daytime and/or weekend availabilityAbility to arrange transportation to the Red Cross office to pick up materials, travel to event location, and return materials, etc. to the office at the end of the training

Agency: American Red Cross

Save lives and prevent injury by providing leadership and/or support to Disaster Cycle Services (DCS) team members by supporting the Prepare with Pedro program. The 30-45-minute presentation provides emergency preparedness education to youth in grades K-2 (ages 4-7) in school classrooms and other settings by following Pedro the Penguin as he learns how to be prepared and take action during an emergency. Team member roles include either being a presenter, presentation assistant, administrative support, or presenter trainer.

Team member roles include either being a presenter, presentation assistant, administrative support, or presenter trainer. Each volunteer is able to choose their preferred role and responsibilities will vary with each role.

Presenter Responsibilities:

Conduct Prepare with Pedro presentations given to youth in schools and community settingsSuccessfully complete the Basic Instructor Fundamentals for Youth, Module 1, Module 2 teach-back, and Module 3 assessmentMay assist with community outreach to schedule presentations at sites (optional)May assist in reaching key groups within the region, such as support to military families, at risk youth, etc. (optional)May mentor new presenters to help the region build a team of experienced youth preparedness presenters. (optional)Work as a team with the Team Lead and other volunteers and employees to build Prepare with Pedro in the regionEnsure all reporting data for each presentation given is collected and given to regional staff in a timely mannerOther duties as agreed to between the presenter and the Team Lead

Presentation Assistant Responsibilities:

Support Prepare with Pedro Presenter in schools and community settings while they deliver the presentation.Handing out and collecting materials from students; helping with classroom management; grading quizzes; working with individual students during the activities; assisting with other duties as requested by the presenter.May be asked to help complete the reports for the presentation site(s).Successfully complete any Curriculum-Specific CoursesMay assist with community outreach to schedule presentations at sites (optional).May assist in reaching key groups within the region, such as support to military families, at risk youth, etc. (optional).May mentor new presentation assistants to help the region build a team of experienced youth preparedness volunteers (optional).Work as a team with the Team Lead and other volunteers and employees to build Prepare with Pedro in the region.Other duties as agreed to with the presenter and the Team Lead.

Administrative Support Responsibilities:

Providing EDGE Learning Management System administrative support (where possible)Printing of program training materialsTraining site support (scheduling training room reservations, coordinating with Presenters and Team Lead, etc.)Working with Prepare with Pedro Presenter/Presentation Assistant to coordinate materials pick up/drop offHelping with site outreach to secure presentationsCarry out administrative duties, such as:Data managementInventory managementReporting collection and entryCollecting and readying presentation suppliesResponding to email inquiries about the program

Presenter Trainer Role Responsibilities:

Successfully complete the Basic Instructor Fundamentals for Youth, Prepare with Pedro Fundamentals Part 1 and Prepare with Pedro Fundamentals Part 2 teach-backPresent program to student audiencesAttend any additional training required as specified by the Team LeadPlan and lead Presenter Trainings using National Headquarters (NHQ) developed resourcesResponsible for training individuals to present Prepare with Pedro curriculum proficiently

Qualifications:

Team member roles include either being a presenter, presentation assistant, administrative support, or presenter trainer. The qualifications will vary depending on the role. All team members are required to be:

Enthusiastic about the American Red Cross mission and programsDemonstrate respect and recognition of the role and the responsibilities of othersHighly collaborativeCommunicates effectively both in writing and verballyInterest in expanding Red Cross capabilities through teaching and empowering othersReliable and punctual, with good time management skillsMust be able to meet all background check requirements imposed by local school jurisdictionsCompletion of all required trainings

Presenter Qualifications:

Comfortable presenting an interactive curriculum to youth in grades K-2 in school and out of school/community settingsWorking knowledge of emergency preparedness, including protective actions for various hazards, or a strong desire to learn about emergency preparedness and protective actions in order to teach them to youthFlexible and willingness to teach new ideas and concepts, such as the psychosocial "coping skills"Strong organizational skills and ability to follow through with minimum supervisionExcellent communication skills, including public speakingDynamic personality that relates well to youth in the target age groupAbility to complete reports and conduct follow up calls with sites in a timely mannerAbility to problem solve and be flexible with program changes, regional changes, etc.Daytime and/or weekend availabilityAbility to arrange transportation to the Red Cross office to pick up materials, travel to event location, and return materials, etc. to the office at the end of the presentation

Presentation Assistant Qualifications:

Comfortable in classroom or group settings talking to and interacting with youth in grades K-2Familiar with or a strong desire to learn about emergency preparedness and protective actionsWilling to learn program activities such as the coping skills, etc. in case there is a need to demonstrate technique to kidsDynamic personality that relates well to youth in the target age groupAbility to complete reports and conduct follow up calls with sites in a timely manner (if required by region)Ability to problem solve and be flexible with program changes, regional changes, etc.Daytime and/or weekend availabilityAbility to arrange transportation to the Red Cross office to pick up materials, travel to event location, and return materials, etc. to the office at the end of the presentation

Administrative Support Qualifications:

Ability and interest in mentoring new team members and leadersFluency in basic computer skills and adaptable to new systems

Presenter Trainer Qualifications:

Comfortable presenting and explaining an interactive curriculum to adults preparing to present to youth in grades K-2Working knowledge of emergency preparedness, including protective actions for various hazards, or a strong desire to learn about emergency preparedness and protective actions in order to teach them to youthFlexible and willingness to teach new ideas and concepts, such as the psychosocial "coping skills"Strong organizational skills and ability to follow through with minimum supervisionExcellent communication skills, including public speakingDynamic personality that relates well to adults of varying agesAbility to complete reportsAbility to problem solve and be flexible with program changes, regional changes, etc.Daytime and/or weekend availabilityAbility to arrange transportation to the Red Cross office to pick up materials, travel to event location, and return materials, etc. to the office at the end of the training

Agency: American Red Cross

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 54915

Allow Groups: No

Volunteer: Operations Fleet Volunteer

Help coordinate the scheduling, utilization, maintenance and documentation, of American Red Cross vehicles to ensure the organization has a fully operational and deployable fleet.

Ensure each vehicles registration, insurance and associated documents are properly stored/displayed in all regional fleet vehicles.Support vehicle maintenance and repairs in concert with the fleet vendor [Element] and the local automotive maintenance and repair shops.Work with local service providers and Fleet staff to ensure timely preventive maintenance on fleet vehicles.Performing light maintenance and support keeping vehicles clean to ensure the fleet remains in top condition.Conduct regular inspections of vehicles to identify repair or maintenance needs as they arise.Advise regional Operations team of process improvements to help find efficiencies in maintaining the regional fleet.Support the onboarding of new authorized drivers to the American Red Cross in all departments ensuring they have received correct training on the organizations processes and safety guidelines as it relates to fleet

Qualifications:

Volunteers must maintain a valid driver's license from the state in which they resideQualified MVR (motor vehicle record)Knowledge of DOT [Dept. of Transportation] a plus, but not requiredCommunication and interpersonal skillsThe ability to assist with fleet coordination using logistical organizational skillsWillingness to comply with current public health and Red Cross policies.

Agency: American Red Cross

Help coordinate the scheduling, utilization, maintenance and documentation, of American Red Cross vehicles to ensure the organization has a fully operational and deployable fleet.

Ensure each vehicles registration, insurance and associated documents are properly stored/displayed in all regional fleet vehicles.Support vehicle maintenance and repairs in concert with the fleet vendor [Element] and the local automotive maintenance and repair shops.Work with local service providers and Fleet staff to ensure timely preventive maintenance on fleet vehicles.Performing light maintenance and support keeping vehicles clean to ensure the fleet remains in top condition.Conduct regular inspections of vehicles to identify repair or maintenance needs as they arise.Advise regional Operations team of process improvements to help find efficiencies in maintaining the regional fleet.Support the onboarding of new authorized drivers to the American Red Cross in all departments ensuring they have received correct training on the organizations processes and safety guidelines as it relates to fleet

Qualifications:

Volunteers must maintain a valid driver's license from the state in which they resideQualified MVR (motor vehicle record)Knowledge of DOT [Dept. of Transportation] a plus, but not requiredCommunication and interpersonal skillsThe ability to assist with fleet coordination using logistical organizational skillsWillingness to comply with current public health and Red Cross policies.

Agency: American Red Cross

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 54956

Allow Groups: No

Volunteer: Local Disaster Responder

Disaster Response Volunteers (Disaster Action Team) train and respond to local communities immediately after a disaster. They provide emergency disaster assistance & hope to individuals and families affected by the disaster.

Respond to local disasters when activated. Work on-scene with family immediately following the disaster. When activated, ability to respond immediately, often in personal vehicle. Conduct intake interviews and issuing client assistance as appropriate, outlined in response guidelines. Provide disaster assistance as appropriate and outlined in the Response Guidelines. Work professionally with clients, first responders, and partner agencies. Perform duties in accordance with American Red Cross procedures and Red Cross Code of Conduct & Confidentiality policies. Attend regularly scheduled Disaster Cycle Services Volunteer meeting. 

Qualifications:

Availability to respond at a variety of hours with own personal transportation. (Must have valid drivers license)Ability to respond to phone call in a timely manner.Strong empathy skills. Able to maintain confidentiality with client information.Open-mindedness and sensitivity to diversity. Enjoy work as a team member.Ability to follow instructions.Proficient computer & internet skills.  Access to both required to complete duties. Use of a cell phone and cellular data will be needed in the field to complete intake interviews. Provide clear, objective, documentation for case file.Comfortable working in stressful situations. Flexibility is key to the success and function of this team. Able to handle multiple tasks and assess incoming information quickly. Ability to lift & carry 25 pounds. 

Disasters happen day & night. The schedule varies (either on-call commitment or call down of volunteer roster). A disaster response can take 3-4 hours (on average). Number of responses vary per month based on urban vs rural geography.

 

Agency: American Red Cross

Disaster Response Volunteers (Disaster Action Team) train and respond to local communities immediately after a disaster. They provide emergency disaster assistance & hope to individuals and families affected by the disaster.

Respond to local disasters when activated. Work on-scene with family immediately following the disaster. When activated, ability to respond immediately, often in personal vehicle. Conduct intake interviews and issuing client assistance as appropriate, outlined in response guidelines. Provide disaster assistance as appropriate and outlined in the Response Guidelines. Work professionally with clients, first responders, and partner agencies. Perform duties in accordance with American Red Cross procedures and Red Cross Code of Conduct & Confidentiality policies. Attend regularly scheduled Disaster Cycle Services Volunteer meeting. 

Qualifications:

Availability to respond at a variety of hours with own personal transportation. (Must have valid drivers license)Ability to respond to phone call in a timely manner.Strong empathy skills. Able to maintain confidentiality with client information.Open-mindedness and sensitivity to diversity. Enjoy work as a team member.Ability to follow instructions.Proficient computer & internet skills.  Access to both required to complete duties. Use of a cell phone and cellular data will be needed in the field to complete intake interviews. Provide clear, objective, documentation for case file.Comfortable working in stressful situations. Flexibility is key to the success and function of this team. Able to handle multiple tasks and assess incoming information quickly. Ability to lift & carry 25 pounds. 

Disasters happen day & night. The schedule varies (either on-call commitment or call down of volunteer roster). A disaster response can take 3-4 hours (on average). Number of responses vary per month based on urban vs rural geography.

 

Agency: American Red Cross

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 54915

Allow Groups: No

Volunteer: Home Fire Campaign Volunteer

Each year, the Red Cross responds to an average of more than 60,000 disasters, the vast majority of which are home fires. With our coalition partners, we are working to help reduce death and injuries from home fires in high-risk communities. With your participation, we have the opportunity to make a difference in our communities and save lives tragically lost due to home fires. The Home Fire Campaign aims to save lives by installing smoke alarms and educating residents about home fire risk by providing home-safety checklists and plans in vulnerable neighborhoods. The purpose of this position is to implement Home Fire Campaign programming. Depending on the local situation, work may be done virtually or in-person.

The Preparedness Division provides appropriate preparedness programming within a community to assist community members to prepare for home fires and other disasters.

This position is responsible for the tasks involved to implement the preparedness program including:

Support the annual preparedness goals, Regional Disaster Officer (RDO) objectives, and regional/chapter plan for preparedness programming through participation in meetings, projects, and local preparedness activities;Execute assigned projects and local preparedness activities according to the Home Fire Campaign activities (canvassing, fire prevention and safety education, smoke alarm installation, documentation, etc.) you are trained to do.Complete tasks such as implementing preparedness activities, meeting with partners to build relationships, conducting inventory, and procuring or receiving necessary preparedness supplies. 

Qualifications:

Follow directions and implement requests received from supervisor with little or no supervisionadapt to change, negotiate compromise, and tolerate ambiguitybuild effective relationships with others who can help with work related goalsbe sensitive in human interactions to diversity inclusiveness

Agency: American Red Cross

Each year, the Red Cross responds to an average of more than 60,000 disasters, the vast majority of which are home fires. With our coalition partners, we are working to help reduce death and injuries from home fires in high-risk communities. With your participation, we have the opportunity to make a difference in our communities and save lives tragically lost due to home fires. The Home Fire Campaign aims to save lives by installing smoke alarms and educating residents about home fire risk by providing home-safety checklists and plans in vulnerable neighborhoods. The purpose of this position is to implement Home Fire Campaign programming. Depending on the local situation, work may be done virtually or in-person.

The Preparedness Division provides appropriate preparedness programming within a community to assist community members to prepare for home fires and other disasters.

This position is responsible for the tasks involved to implement the preparedness program including:

Support the annual preparedness goals, Regional Disaster Officer (RDO) objectives, and regional/chapter plan for preparedness programming through participation in meetings, projects, and local preparedness activities;Execute assigned projects and local preparedness activities according to the Home Fire Campaign activities (canvassing, fire prevention and safety education, smoke alarm installation, documentation, etc.) you are trained to do.Complete tasks such as implementing preparedness activities, meeting with partners to build relationships, conducting inventory, and procuring or receiving necessary preparedness supplies. 

Qualifications:

Follow directions and implement requests received from supervisor with little or no supervisionadapt to change, negotiate compromise, and tolerate ambiguitybuild effective relationships with others who can help with work related goalsbe sensitive in human interactions to diversity inclusiveness

Agency: American Red Cross

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 54915

Allow Groups: No

Volunteer: Disaster Workforce Engagement Onboarding Team Member

Initiate a Disaster Cycle Services relationship and engage the worker by providing assignments matching their motivation and interests, while filling Disaster Cycle Services open positions and meeting service delivery demands. This position is responsible for tasks assigned by the specific Disaster Workforce Engagement Team program lead:

• Support the annual workforce engagement goals, RDO objectives, and regional/chapter plan for volunteer engagement through participation in meetings and projects.

• Active participation on the Disaster Workforce Engagement Team

• Projects may include but are not limited to conducting volunteer interviews, updating profiles in Volunteer Connection, recognition, scheduling volunteers, etc.

Qualifications:

Ability to:

Follow and implement requests received from supervisor with little or no supervision.Adapt to change, negotiate compromise and tolerate ambiguity.Build effective relationships with others who can help with work related goals.Be sensitive in human interactions to diversity inclusiveness.Customer focusedAction orientated

Agency: American Red Cross

Initiate a Disaster Cycle Services relationship and engage the worker by providing assignments matching their motivation and interests, while filling Disaster Cycle Services open positions and meeting service delivery demands. This position is responsible for tasks assigned by the specific Disaster Workforce Engagement Team program lead:

• Support the annual workforce engagement goals, RDO objectives, and regional/chapter plan for volunteer engagement through participation in meetings and projects.

• Active participation on the Disaster Workforce Engagement Team

• Projects may include but are not limited to conducting volunteer interviews, updating profiles in Volunteer Connection, recognition, scheduling volunteers, etc.

Qualifications:

Ability to:

Follow and implement requests received from supervisor with little or no supervision.Adapt to change, negotiate compromise and tolerate ambiguity.Build effective relationships with others who can help with work related goals.Be sensitive in human interactions to diversity inclusiveness.Customer focusedAction orientated

Agency: American Red Cross

Need Type: Volunteer

Date: Is Ongoing

Allow Groups: No

Volunteer: Disaster Workforce Engagement Follow-up Team Member

Perform Disaster Engagement readiness activities needed to support the regional disaster workforce. 

This position is responsible for tasks assigned by the specific Disaster Workforce Engagement Team program lead:

• Support the annual workforce engagement goals, RDO objectives, and regional/chapter plan for volunteer engagement through participation in meetings and projects.

• Projects and participation will be assigned according to the area of interest: onboarding/placement, deployment, training, recognition and appreciation, leadership development, Volunteer Connection/profile management and/or engagement. 

• Projects may include but are not limited to conducting volunteer interviews, updating profiles in Volunteer Connection, recognition, analyzing reports/data, scheduling volunteers, etc.

Qualifications:

Ability to:

• Follow and implement requests received from supervisor with little or no supervision.

• Adapt to change, negotiate compromise and tolerate ambiguity.

• Build effective relationships with others who can help with work related goals.

• Be sensitive in human interactions to diversity inclusiveness.

Agency: American Red Cross

Perform Disaster Engagement readiness activities needed to support the regional disaster workforce. 

This position is responsible for tasks assigned by the specific Disaster Workforce Engagement Team program lead:

• Support the annual workforce engagement goals, RDO objectives, and regional/chapter plan for volunteer engagement through participation in meetings and projects.

• Projects and participation will be assigned according to the area of interest: onboarding/placement, deployment, training, recognition and appreciation, leadership development, Volunteer Connection/profile management and/or engagement. 

• Projects may include but are not limited to conducting volunteer interviews, updating profiles in Volunteer Connection, recognition, analyzing reports/data, scheduling volunteers, etc.

Qualifications:

Ability to:

• Follow and implement requests received from supervisor with little or no supervision.

• Adapt to change, negotiate compromise and tolerate ambiguity.

• Build effective relationships with others who can help with work related goals.

• Be sensitive in human interactions to diversity inclusiveness.

Agency: American Red Cross

Need Type: Volunteer

Date: Is Ongoing

Allow Groups: No

Volunteer: Disaster Spiritual Care Volunteer

The role of the Disaster Spiritual Care (DSC) Service Associate is to serve as a member of a temporary work unit on a disaster relief operation to provide disaster spiritual care support to individuals and families who have been impacted by a disaster.

Assist disaster clients to utilize their own spiritual resources, values and faith in the midst of crisis, regardless of one's faith tradition.Assist in developing partnerships with local faith-based organizations.Facilitate long-term recovery for clients by providing spiritual and emotional support, and connection to local resources.Be available for staff who request spiritual care support.

Qualifications:

Required:

Willingness to comply with Red Cross COVID-19 policies for in-person volunteer activities. Meets one of the following criteria:A disaster spiritual care provider in good standing in a National Voluntary Organizations Active in Disaster (VOAD) member organizationA Board-certified chaplainA professional chaplain (paid or volunteer) and is endorsed by that organizationAn endorsed leader of a local faith community or organizationHas successfully completed the DSC Screening evaluation conducted by a DSC Regional Program Lead or DSC Division Advisor for new DSC Volunteers.Good organization skills, responsible and punctual.Demonstrated active listening skills.Demonstrated ability to implement Standards and Procedures and follow associated job tools including reporting requirements.Demonstrated ability to interact with community members in a clear, compassionate manner.Demonstrated ability to involve appropriate others in managing problems and conflict.Ability to acquire, evaluate, and report information accurately.Demonstrated ability to provide interfaith support while respecting the principles of neutrality and impartiality.Customer Focus: Building strong customer relationships and delivering customer-centric solutions.Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.Values Differences: Recognizing the value that different perspectives and cultures bring to an organization.Ability to stand and sit for two-hours periods.Ability walk on uneven terrain up to 2 miles per shift.Ability bend, stoop or crawl on the floor or ground multiple times a shift.Ability to work outdoors in inclement weather.Ability to spend hours writing, speak clearly on phone, read small print for extended periods and work for long periods on computer.Ability to climb two or more flights of stairs.Ability to drive in daytime and evenings.

Regional responses: Shift work determined by the scale of the relief operation; a minimum requirement of 8-12 hours per day during the disaster relief operation for multiple, consecutive days.

Beyond Regional responses: 12-14 hour days for extended periods depending on distance. Time and length of commitment will vary by operation.

Agency: American Red Cross

The role of the Disaster Spiritual Care (DSC) Service Associate is to serve as a member of a temporary work unit on a disaster relief operation to provide disaster spiritual care support to individuals and families who have been impacted by a disaster.

Assist disaster clients to utilize their own spiritual resources, values and faith in the midst of crisis, regardless of one's faith tradition.Assist in developing partnerships with local faith-based organizations.Facilitate long-term recovery for clients by providing spiritual and emotional support, and connection to local resources.Be available for staff who request spiritual care support.

Qualifications:

Required:

Willingness to comply with Red Cross COVID-19 policies for in-person volunteer activities. Meets one of the following criteria:A disaster spiritual care provider in good standing in a National Voluntary Organizations Active in Disaster (VOAD) member organizationA Board-certified chaplainA professional chaplain (paid or volunteer) and is endorsed by that organizationAn endorsed leader of a local faith community or organizationHas successfully completed the DSC Screening evaluation conducted by a DSC Regional Program Lead or DSC Division Advisor for new DSC Volunteers.Good organization skills, responsible and punctual.Demonstrated active listening skills.Demonstrated ability to implement Standards and Procedures and follow associated job tools including reporting requirements.Demonstrated ability to interact with community members in a clear, compassionate manner.Demonstrated ability to involve appropriate others in managing problems and conflict.Ability to acquire, evaluate, and report information accurately.Demonstrated ability to provide interfaith support while respecting the principles of neutrality and impartiality.Customer Focus: Building strong customer relationships and delivering customer-centric solutions.Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.Values Differences: Recognizing the value that different perspectives and cultures bring to an organization.Ability to stand and sit for two-hours periods.Ability walk on uneven terrain up to 2 miles per shift.Ability bend, stoop or crawl on the floor or ground multiple times a shift.Ability to work outdoors in inclement weather.Ability to spend hours writing, speak clearly on phone, read small print for extended periods and work for long periods on computer.Ability to climb two or more flights of stairs.Ability to drive in daytime and evenings.

Regional responses: Shift work determined by the scale of the relief operation; a minimum requirement of 8-12 hours per day during the disaster relief operation for multiple, consecutive days.

Beyond Regional responses: 12-14 hour days for extended periods depending on distance. Time and length of commitment will vary by operation.

Agency: American Red Cross

Need Type: Volunteer

Date: Is Ongoing

Allow Groups: No

Volunteer: Disaster Dispatcher

Most of the 60,000 emergencies that the Red Cross responds to each year are local, personal disasters like home fires. Disaster Action Teams (DAT) provide emotional support, financial assistance, and information to help families begin the process of recovery. The Disaster Action Team (DAT) Duty Officer ensures timely activation and monitoring of local and regional DAT responses. The Duty Officer supports the DAT program either at the chapter/territory or region level.

Documents incoming disaster notification and ensures their assignment as the Duty Officer in the call record in RC Respond.Manages all DAT calls and activities in RC RespondIdentifies available DAT responders and dispatches team to ensure appropriate resourcing to meet client needs.Activates Disaster Health Services, Disaster Mental Health, Disaster Spiritual Care, and Public Affairs when requested.Maintains ongoing communication with all assigned responders and ensures timely updates are reflected in the RC Respond call record to reflect movement to a status of On Scene and Off Scene.May be required to monitor activity across multiple DAT responses.Monitors all active calls while assigned, moving them to a status of Closed upon completion in RC Respond. If an event has not concluded, provide necessary information upon shift change.Notifies Chapter and Regional staff of significant events, and contributes to an Initial Incident Report, when appropriate.Manages availability by registering for shifts in RC Respond.Attends regularly scheduled team/DAT meetings as required by Chapter/Region.Maintains RC Respond Duty Officer user access

Qualifications:

Reliable access to a computer, internet, and a phone.Comfortable using and learning new technologyCommitment to use RC Care and RC Respond systems as neededAble to prioritize multiple tasks in complex, rapidly changing and stressful situations.Must be 18 years or olderStrong written and verbal communications skills.Ability to work for long periods on a computerAbility to speak clearly on the phoneWillingness to comply with current public health and Red Cross policies

*Urgent need for overnight and weekend volunteers


Agency: American Red Cross

Most of the 60,000 emergencies that the Red Cross responds to each year are local, personal disasters like home fires. Disaster Action Teams (DAT) provide emotional support, financial assistance, and information to help families begin the process of recovery. The Disaster Action Team (DAT) Duty Officer ensures timely activation and monitoring of local and regional DAT responses. The Duty Officer supports the DAT program either at the chapter/territory or region level.

Documents incoming disaster notification and ensures their assignment as the Duty Officer in the call record in RC Respond.Manages all DAT calls and activities in RC RespondIdentifies available DAT responders and dispatches team to ensure appropriate resourcing to meet client needs.Activates Disaster Health Services, Disaster Mental Health, Disaster Spiritual Care, and Public Affairs when requested.Maintains ongoing communication with all assigned responders and ensures timely updates are reflected in the RC Respond call record to reflect movement to a status of On Scene and Off Scene.May be required to monitor activity across multiple DAT responses.Monitors all active calls while assigned, moving them to a status of Closed upon completion in RC Respond. If an event has not concluded, provide necessary information upon shift change.Notifies Chapter and Regional staff of significant events, and contributes to an Initial Incident Report, when appropriate.Manages availability by registering for shifts in RC Respond.Attends regularly scheduled team/DAT meetings as required by Chapter/Region.Maintains RC Respond Duty Officer user access

Qualifications:

Reliable access to a computer, internet, and a phone.Comfortable using and learning new technologyCommitment to use RC Care and RC Respond systems as neededAble to prioritize multiple tasks in complex, rapidly changing and stressful situations.Must be 18 years or olderStrong written and verbal communications skills.Ability to work for long periods on a computerAbility to speak clearly on the phoneWillingness to comply with current public health and Red Cross policies

*Urgent need for overnight and weekend volunteers


Agency: American Red Cross

Need Type: Volunteer

Date: Is Ongoing

Allow Groups: No

Volunteer: Disaster Client Mental Health Volunteer

The role of the Disaster Mental Health Service Associate (SA) or Worker is to serve as a member of a work unit on a disaster relief operation to provide disaster mental health support to individuals and families who have been impacted by a disaster.

Support the emotional health of individuals, families, communities and Red Cross workers through the use of disaster mental health interventions.Assist in developing partnerships with local mental health agencies.Facilitate long-term recovery for clients by providing disaster mental health support and connection to local resources.Be available to provide disaster mental health support to staff as necessary.

Qualifications:

CURRENTLY LICENSED MENTAL HEALTH PROFESSIONALS: At minimum, holds a Master’s Degree in one of the mental health professions listed below; and Holds a current, unencumbered license from, or is registered with, any U.S. state or territory as a social worker, psychologist, professional counselor, marriage and family therapist, or psychiatrist (any level license/registration, including non-clinical licenses such as Licensed Masters Social Worker or LMSW)CURRENT SCHOOL PSYCHOLOGISTS AND SCHOOL COUNSELORS: At minimum, holds a master’s degree in school psychology or school counseling; and Holds a current, unencumbered license or certification as a school psychologist or school counselor issued by an appropriate state board. CURRENT PSYCHIATRIC NURSES: Have a state license as a registered nurse; and Have a minimum of two years of experience working in a psychiatric setting, verified by a letter from a current or previous employer.

Required:

Good organizational skills, responsible and punctual.Demonstrated active listening skills.Demonstrated ability to implement Standards and Procedures and follow associated job tools including reporting requirements.Demonstrated ability to interact with community members in a clear compassionate manner.Demonstrated ability to involve appropriate others in managing problems and conflict.Ability to acquire, evaluate and report information accurately.Demonstrated ability to provide interfaith support while respecting the principles of neutrality and impartiality.Customer Focus: Building strong customer relationships and delivering customer-centric solutions.Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.Values Differences: Recognizing the value that different perspectives and cultures bring to an organization.Ability to lift/carry 30 lbs. multiple times per shift.Ability to stand and/or site for 2-hour periods.Ability to walk on uneven terrain and/or walk for two miles per shift.Ability to bend or stoop multiple times per shift.Ability to work outdoors in inclement weather.Ability to spend hours writing, speak clearly on phone, read small print for extended periods and work for long periods on computer.Climb two or more flights of stairs.Drive in daytime and evening.

Time Commitment Locally – Monthly shift calendar available to support local disaster responses.

All volunteers are encouraged to sign up for a minimum of one shift per month.

Disaster deployment both in and outside of Wisconsin Region (optional): Minimum 2 week commitment working 10- or 12-hour shifts. 

Agency: American Red Cross

The role of the Disaster Mental Health Service Associate (SA) or Worker is to serve as a member of a work unit on a disaster relief operation to provide disaster mental health support to individuals and families who have been impacted by a disaster.

Support the emotional health of individuals, families, communities and Red Cross workers through the use of disaster mental health interventions.Assist in developing partnerships with local mental health agencies.Facilitate long-term recovery for clients by providing disaster mental health support and connection to local resources.Be available to provide disaster mental health support to staff as necessary.

Qualifications:

CURRENTLY LICENSED MENTAL HEALTH PROFESSIONALS: At minimum, holds a Master’s Degree in one of the mental health professions listed below; and Holds a current, unencumbered license from, or is registered with, any U.S. state or territory as a social worker, psychologist, professional counselor, marriage and family therapist, or psychiatrist (any level license/registration, including non-clinical licenses such as Licensed Masters Social Worker or LMSW)CURRENT SCHOOL PSYCHOLOGISTS AND SCHOOL COUNSELORS: At minimum, holds a master’s degree in school psychology or school counseling; and Holds a current, unencumbered license or certification as a school psychologist or school counselor issued by an appropriate state board. CURRENT PSYCHIATRIC NURSES: Have a state license as a registered nurse; and Have a minimum of two years of experience working in a psychiatric setting, verified by a letter from a current or previous employer.

Required:

Good organizational skills, responsible and punctual.Demonstrated active listening skills.Demonstrated ability to implement Standards and Procedures and follow associated job tools including reporting requirements.Demonstrated ability to interact with community members in a clear compassionate manner.Demonstrated ability to involve appropriate others in managing problems and conflict.Ability to acquire, evaluate and report information accurately.Demonstrated ability to provide interfaith support while respecting the principles of neutrality and impartiality.Customer Focus: Building strong customer relationships and delivering customer-centric solutions.Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.Values Differences: Recognizing the value that different perspectives and cultures bring to an organization.Ability to lift/carry 30 lbs. multiple times per shift.Ability to stand and/or site for 2-hour periods.Ability to walk on uneven terrain and/or walk for two miles per shift.Ability to bend or stoop multiple times per shift.Ability to work outdoors in inclement weather.Ability to spend hours writing, speak clearly on phone, read small print for extended periods and work for long periods on computer.Climb two or more flights of stairs.Drive in daytime and evening.

Time Commitment Locally – Monthly shift calendar available to support local disaster responses.

All volunteers are encouraged to sign up for a minimum of one shift per month.

Disaster deployment both in and outside of Wisconsin Region (optional): Minimum 2 week commitment working 10- or 12-hour shifts. 

Agency: American Red Cross

Need Type: Volunteer

Date: Is Ongoing

Allow Groups: No

Volunteer: Community Preparedness Educator

Save lives and prevent injuries by providing free education to community members by working with paid and volunteer staff and following program guidance.

The Preparedness Division provides appropriate preparedness programming within a community to assist community members to prepare for disasters and other emergencies. 

This position is responsible for the tasks involved to implement the preparedness program including:

Support the annual preparedness goals, Regional Disaster Officer (RDO) objectives, and regional/chapter plan for preparedness programming through participation in meetings, projects, and local preparedness activitiesExecute assigned projects and local preparedness activities according to the activities you are trained in: Hands-Only CPR, Ready Rating or Be Red Cross Ready PresentationsComplete tasks such as implementing preparedness activities, meeting with partners to build relationships, conducting inventory, and procuring or receiving necessary preparedness supplies

Qualifications:

Ability to relate effectively with diverse groups and individualsExcellent interpersonal, verbal, and written communication skillsDemonstrated ability to read, understand, and review program guidelines and toolsExperience or comfort public speaking

Agency: American Red Cross

Save lives and prevent injuries by providing free education to community members by working with paid and volunteer staff and following program guidance.

The Preparedness Division provides appropriate preparedness programming within a community to assist community members to prepare for disasters and other emergencies. 

This position is responsible for the tasks involved to implement the preparedness program including:

Support the annual preparedness goals, Regional Disaster Officer (RDO) objectives, and regional/chapter plan for preparedness programming through participation in meetings, projects, and local preparedness activitiesExecute assigned projects and local preparedness activities according to the activities you are trained in: Hands-Only CPR, Ready Rating or Be Red Cross Ready PresentationsComplete tasks such as implementing preparedness activities, meeting with partners to build relationships, conducting inventory, and procuring or receiving necessary preparedness supplies

Qualifications:

Ability to relate effectively with diverse groups and individualsExcellent interpersonal, verbal, and written communication skillsDemonstrated ability to read, understand, and review program guidelines and toolsExperience or comfort public speaking

Agency: American Red Cross

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 54915

Allow Groups: No

Volunteer: Animal Visitation Program Volunteer

This opportunity requires participation in in-person activities and/or performing work in a Red Cross facility. Provide trained and certified animals for visits in medical treatment facilities, wounded service members barracks and other approved locations.

Visit patients in Medical Treatment Facilities, VA Medical Centers, State Veterans Homes or other approved locations as scheduled by leadershipEnsure that all baseline requirements are met pertaining to your animals’ health, group liability insurance (not homeowners), training and certificationsBe responsible for the behavior and care of your animalFollow rules and procedures of the facility being visited to include reporting of actions to leadership

Qualifications:

Pass the respective organizational certification/evaluation test and maintain current membership/registration in the organizationPass the Certification Process (the Veterinary Health Screening and Temperament Assessment and have annual veterinary examination and reviews)Animals must be at least one year old and in good standing with a certifying organization such as Pet Partners, Alliance of Therapy Dogs, Bright and Beautiful etc. Records must be available for reviewHandler minimum age of 18 is requiredOwner/handler must meet annual recertification requirements for themselves and the animalComplete additional security checks required by facilities being visitedAble to be sensitive to others and personally work well in stressful situations with a wide variety of peopleBecome a Red Cross volunteer and part of the Red Cross programFor programs in Military Treatment Facilities and VA Hospitals: Volunteer must also become a MTF or VAVS volunteer. (Note: this will include additional background check, immunization, and medical testing requirements)Willingness to comply with current public health and Red Cross policies.

Must be willing to travel outside of county, depending on regional events or priorities.

Agency: American Red Cross

This opportunity requires participation in in-person activities and/or performing work in a Red Cross facility. Provide trained and certified animals for visits in medical treatment facilities, wounded service members barracks and other approved locations.

Visit patients in Medical Treatment Facilities, VA Medical Centers, State Veterans Homes or other approved locations as scheduled by leadershipEnsure that all baseline requirements are met pertaining to your animals’ health, group liability insurance (not homeowners), training and certificationsBe responsible for the behavior and care of your animalFollow rules and procedures of the facility being visited to include reporting of actions to leadership

Qualifications:

Pass the respective organizational certification/evaluation test and maintain current membership/registration in the organizationPass the Certification Process (the Veterinary Health Screening and Temperament Assessment and have annual veterinary examination and reviews)Animals must be at least one year old and in good standing with a certifying organization such as Pet Partners, Alliance of Therapy Dogs, Bright and Beautiful etc. Records must be available for reviewHandler minimum age of 18 is requiredOwner/handler must meet annual recertification requirements for themselves and the animalComplete additional security checks required by facilities being visitedAble to be sensitive to others and personally work well in stressful situations with a wide variety of peopleBecome a Red Cross volunteer and part of the Red Cross programFor programs in Military Treatment Facilities and VA Hospitals: Volunteer must also become a MTF or VAVS volunteer. (Note: this will include additional background check, immunization, and medical testing requirements)Willingness to comply with current public health and Red Cross policies.

Must be willing to travel outside of county, depending on regional events or priorities.

Agency: American Red Cross

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 54915

Allow Groups: No

Volunteer: Volunteer at a local blood drive - Be a Blood Donor Ambassador

The purpose of the Blood Donor Ambassador is to provide excellent and enthusiastic customer service to enhance the blood donor experience. Engage with blood donors to promote blood donation and set the stage for a long-term commitment to regular blood donations. Assist donors with rehydrating after donation and observe for post-donation reactions. Express gratitude and ensure each blood donor is sincerely thanked for their donation.

Usually hosted at a community or sponsor-owned locationBlood collection procedures are whole blood and red cell (no platelets or plasma)‘Mobile’ blood drives change almost every day—with the need to setup and takedown each blood drive, they tend to be faster paced, in a variety of sites, with different donors, sponsors, team members, and charge person each driveOften requires careful maintenance of donor flow and wait times (typically more donors on the schedule)Events confirmed about 6 weeks in advanceSupport Red Cross staff by being helpful, flexible, and patientGreet donors, explain the donation process as necessary and assist with initial intake and hand offs through the blood donation processManage donor flow and direct donors to Check-InModel excellent customer service behaviors.Ensure blood donors have relevant information and that questions are answered appropriately while creating a favorable impression of the blood donation process.Learn and share the Red Cross story, including the mission, vision, and valuesWork with collections team supervisor or charge staff to match donor’s blood type with the best product for maximum impact (Right Type Mix)Check Post Donation Info and timeSet up and maintain cleanliness in Reception and Hospitality AreasProvide customer service to donors in the Hospitality Area by ensuring that each donor is recognized for his/her contribution.Check that donor has their post-donation information before leaving the driveReport possible adverse post-donation physical reactions to the collections staff. Protect donors from injury during adverse reactions (if able without hurting self)May be asked to sanitize/disinfect donor areas and bedsMay make reminder/cancellation calls, re-schedule donor appointments, and perform follow up activities as directedEncourage donors to download Donor App, use RapidPass

Qualifications: 

Must be age  16+ (must be mature enough to maintain confidentiality and respond appropriately to adverse donor reactions)Ability to display the utmost professionalism and communication skillsExtremely comfortable working with people from diverse communities and backgroundsAbility to understand technology needed for position: Donor Check-in, Donor Tablet, Rapid Pass, Donor App, Book Now and Ability to explain/teach technology to donors and fellow volunteers Ability to understand and explain Right Type Mix to donorsAbility to regularly commit to schedule, arrive punctually and adapt to a change driven culture Willingness to comply with current public health and Red Cross policies

*Additional adult supervision can be provided by a parent, guardian, sibling, teacher, youth club coordinator or other adult.

1+ shift(s) every three months with an average shift being 5-6 hours in length.

*Must have weekday availability, unless otherwise noted above*

Agency: American Red Cross

The purpose of the Blood Donor Ambassador is to provide excellent and enthusiastic customer service to enhance the blood donor experience. Engage with blood donors to promote blood donation and set the stage for a long-term commitment to regular blood donations. Assist donors with rehydrating after donation and observe for post-donation reactions. Express gratitude and ensure each blood donor is sincerely thanked for their donation.

Usually hosted at a community or sponsor-owned locationBlood collection procedures are whole blood and red cell (no platelets or plasma)‘Mobile’ blood drives change almost every day—with the need to setup and takedown each blood drive, they tend to be faster paced, in a variety of sites, with different donors, sponsors, team members, and charge person each driveOften requires careful maintenance of donor flow and wait times (typically more donors on the schedule)Events confirmed about 6 weeks in advanceSupport Red Cross staff by being helpful, flexible, and patientGreet donors, explain the donation process as necessary and assist with initial intake and hand offs through the blood donation processManage donor flow and direct donors to Check-InModel excellent customer service behaviors.Ensure blood donors have relevant information and that questions are answered appropriately while creating a favorable impression of the blood donation process.Learn and share the Red Cross story, including the mission, vision, and valuesWork with collections team supervisor or charge staff to match donor’s blood type with the best product for maximum impact (Right Type Mix)Check Post Donation Info and timeSet up and maintain cleanliness in Reception and Hospitality AreasProvide customer service to donors in the Hospitality Area by ensuring that each donor is recognized for his/her contribution.Check that donor has their post-donation information before leaving the driveReport possible adverse post-donation physical reactions to the collections staff. Protect donors from injury during adverse reactions (if able without hurting self)May be asked to sanitize/disinfect donor areas and bedsMay make reminder/cancellation calls, re-schedule donor appointments, and perform follow up activities as directedEncourage donors to download Donor App, use RapidPass

Qualifications: 

Must be age  16+ (must be mature enough to maintain confidentiality and respond appropriately to adverse donor reactions)Ability to display the utmost professionalism and communication skillsExtremely comfortable working with people from diverse communities and backgroundsAbility to understand technology needed for position: Donor Check-in, Donor Tablet, Rapid Pass, Donor App, Book Now and Ability to explain/teach technology to donors and fellow volunteers Ability to understand and explain Right Type Mix to donorsAbility to regularly commit to schedule, arrive punctually and adapt to a change driven culture Willingness to comply with current public health and Red Cross policies

*Additional adult supervision can be provided by a parent, guardian, sibling, teacher, youth club coordinator or other adult.

1+ shift(s) every three months with an average shift being 5-6 hours in length.

*Must have weekday availability, unless otherwise noted above*

Agency: American Red Cross

Need Type: Volunteer

Date: Is Ongoing

Zip Code: 54956

Allow Groups: No