Reach Counseling provides crisis intervention and emotional support 24/7 to survivors of sexual assault and their friends/family with the help of On-Call Advocates. On-Call Advocates are on call nights, weekends, and holidays between the hours of 5pm and 7am, or 7am until 5pm.
On-Call Advocates receive training to provide emotional support, crisis intervention, information and resources to survivors of sexual abuse and assault in Winnebago, Outagamie, and Calumet Counties. On-Call Advocates provide these services in person at a local hospital. Advocates work alongside medical and legal professionals to ensure survivors are supported while navigating these processes, reducing further trauma and re-victimization while tending to a survivor’s emotional needs.
On-Call Advocates will work with nurses and law enforcement to provide wrap-around, compassionate care while a survivor receives a forensic exam and/or gives a statement to the police. On-Call Advocates may respond to Aurora & Mercy in Oshkosh, ThedaCare in Neenah, St. Elizabeth and ThedaCare in Appleton, and Calumet County Hospital in Chilton. To ensure a flexible schedule, on-Call Advocates are in control of which hospitals they sign up to respond to, as well as which and how many shifts they choose.
On-Call Advocates must have a driver's license, car insurance and vehicle while on call. On-Call Advocates take calls through their own phones, from their homes. On-Call Advocates must be aware they will hear details of sexual abuse and assault and should know how hearing these stories will impact them.