Role of the Volunteer - The Surgery Lounge Volunteer assists the Orthopedic, Spine & Pain (OSP) staff in the care of patients and guests.
We currently have an opening every other Wed. 7:30am-11am and every other Fri. 7:30am-11am!
Hospitality
- Provide a comfortable atmosphere for guests of patients who are having procedures.
- Provide patient and visitor information and directions.
- Provide patient transport within volunteer guidelines.
- Maintain coffee service and offer refreshments to those in the lounge area.
- Maintain a neat and orderly appearance to the Volunteer Desk and lounge area.
Patient/Visitor support
- Escort or direct guests to the consultation rooms or lounge area.
- Provide directions and general information regarding OSP wayfinding.
Staff support
- Assist staff in locating guests in the lounge area.
- Receive calls from nursing to assist with bringing families back to peri-op rooms, consult rooms, and escort to in-patient area as needed
Responsibilities of all volunteers
- Follow the standards of the ThedaCare volunteer program and ThedaCare policies and procedures.
- Comply with HIPAA regulations.
- Maintain scheduled hours of service.
- Attend new volunteer orientation and complete annual volunteer in-service.
- Promote safety.
Visit https://thedacare.org/about-us/volunteers/ for more information and/or to complete a volunteer application.
